Your information should be handled with clarity and care.

Who we are

DevRelieve is a digital studio providing strategy, design, software engineering, AI, search optimisation and related digital services. In this policy, “DevRelieve”, “we”, “us” and “our” refer to the team operating devrelieve.com.

For questions about this policy or personal information handled through this website, contact support@devrelieve.com.

Information we collect

We collect information you choose to provide, including your name, work email, company or organisation, project requirements and any details included in correspondence. If we work together, we may also process business contact, project, contractual and billing information needed to deliver the engagement.

When you use the website, our hosting and analytics services may automatically receive technical information such as IP address, approximate location, browser and device type, operating system, referring page, pages visited and interaction or session information.

How we use information

We use information to respond to enquiries, assess potential projects, prepare proposals, provide and improve services, operate and secure the website, understand website performance, maintain business records, prevent misuse and comply with applicable obligations.

We do not use information submitted through the contact form to make solely automated decisions that produce legal or similarly significant effects.

Why we process information

Depending on the circumstances and applicable law, we process information because you asked us to take steps before entering a contract, because it is needed to perform an agreement, because we have a legitimate business interest in operating and improving our services, because you gave consent, or because we must meet a legal obligation.

Where processing relies on consent, you may withdraw that consent at any time. Withdrawal does not affect processing already carried out lawfully.

Analytics and cookies

We use Google Analytics to understand aggregated website traffic and usage. Google Analytics may use cookies or similar identifiers and process information such as session activity, approximate location, browser and device information. We do not intentionally send contact-form content, names or email addresses to Google Analytics.

You can control cookies through your browser settings and may use Google's browser add-on to opt out of Google Analytics. Blocking analytics may affect measurement but should not prevent access to the public website.

How information is shared

We may share information only as reasonably necessary with providers that support website hosting, security, email, analytics and professional services; with project collaborators under appropriate obligations; during a genuine business reorganisation; or when required to comply with law, protect rights or prevent harm.

We do not sell personal information. We do not share contact-form information with third parties for their independent direct marketing.

How long we keep information

We keep information only for as long as reasonably needed for the purpose it was collected, including responding to an enquiry, maintaining a business relationship, resolving disputes, enforcing agreements and satisfying accounting or legal requirements.

Retention periods vary by record type. Information that is no longer required is deleted, anonymised or securely archived where deletion is not immediately possible.

International processing

Our service providers or project collaborators may process information in countries different from yours. Where applicable law requires it, we use recognised safeguards or rely on another lawful transfer mechanism. Provider privacy terms may also apply to their processing.

Security

We use reasonable administrative, technical and organisational measures intended to protect information from unauthorised access, alteration, disclosure or loss. No internet transmission or storage system can be guaranteed completely secure, so please avoid sending unnecessary sensitive information through the contact form.

Your choices and rights

Depending on where you live, you may have rights to request access to personal information, correct inaccurate information, request deletion or restriction, object to certain processing, withdraw consent, obtain a portable copy, or complain to an appropriate data-protection authority.

To make a request, email support@devrelieve.com. We may ask for reasonable information to verify your identity and will respond in accordance with applicable law.

Children

This website is intended for business audiences and is not directed to children. We do not knowingly collect personal information from children through the website. If you believe a child has submitted personal information, contact us so we can review and remove it where appropriate.

Changes to this policy

We may update this policy when our website, services or legal obligations change. The revised version will be posted on this page with a new effective date. Material changes may also be communicated through another appropriate channel.